Important: when you successfully complete the exam, download all of the certification PDFs below and stay tuned for an email that includes a form where you will be able to submit your certificates to New York Cares. You will be required to present these documents again on your tax sites.
2021 Volunteer Standards of Conduct Exam Certificate
2021 Intake/Interview and Quality Review Exam Certificate
2021 Basic Exam OR 2021 Advanced Exam Certificate
IRS Volunteer Agreement Form
4. Sign Up for a Tax Shift
If you'd like to be the first to know about Tax Prep in 2022, please sign up for our General Interest campaign. We'll be sending out more info soon!
Need help preparing your taxes? Learn more about eligibility and resources.